Terms and Conditions for SaaS Recruitment Software
These Terms and Conditions (“Agreement”) govern your access to and use of the
recruitment software provided by Giig Limited (“Provider”) as a Software as
a Service (SaaS) product. By accessing or using the recruitment software, you agree
to be bound by this Agreement. If you do not agree to these terms, please do not use
the software.
1. Scope of License
1.1 Authorized Use: The Provider grants you a non-exclusive, non-transferable license
to access and use the recruitment software for the purpose of managing
candidate/client relationships, creating a website, and building an online business.
1.2 Access and Use: You may access and use the software through the authorized
facilities, technologies, and means provided by the Provider. The scope of your
authorized access and use is defined by the subscription plan you have selected.
1.3 License Restrictions: You agree not to:
a. Modify, adapt, or reverse engineer the software.
b. Access or use the software for any unlawful or unauthorized purpose.
c. Share your login credentials with unauthorized users.
d. Use the software in a manner that could disrupt, damage, or interfere with its functionality or the Provider’s services to other users.
2. Limitation of Liability
2.1 Disclaimer: The recruitment software is provided “as is” without any warranties, express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
2.2 Liability Cap: In no event shall the Provider be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. The total liability of the Provider under this Agreement shall not exceed the total fees paid by you for the software in the twelve (12) months preceding the claim.
3. Ownership and Security of Data
3.1 Data Ownership: You retain ownership of all data and content you enter into the software. The Provider does not claim ownership of your data.
3.2 Data Security: The Provider will take reasonable measures to safeguard your data, including data encryption and regular backups. However, you acknowledge that no data transmission over the internet can be guaranteed as completely secure, and the Provider is not liable for any unauthorized access, disclosure, or data breaches.
3.3 Privacy Policy: You agree to the terms of the Provider’s Privacy Policy, which outlines how your data is collected, used, and shared. The Privacy Policy is incorporated by reference into this Agreement.
4. Customer Service and Support
4.1 Support Services: The Provider will provide customer service and technical support in accordance with the support plan you have subscribed to. Response times and guarantees will be outlined in the support plan.
5. Subscription Plan, Model, and Pricing
5.1 Subscription Plan: You will select a subscription plan that defines the features and services included in your package. Pricing details, payment frequency, and any additional charges will be specified in your subscription plan.
5.2 Pricing Models: The software may follow various pricing models, including flat-rate pricing, usage-based pricing, tiered pricing, per-user pricing, or per-active-user pricing, depending on your chosen subscription.
6. SLAs (Service Level Agreement)
6.1 Service Availability: The Provider aims to maintain a minimum service uptime of 99.9%. Any downtime beyond this threshold will be addressed as per the SLA.
6.2 Response Times: Response times for support requests, general inquiries, and additional functionality requests will be detailed in the SLA.
6.3 Penalties: The SLA may specify penalties to be levied against the Provider in the event of service level guarantees not being met.
7. Tenure, Renewal, and Termination
7.1 Contract Term: The initial contract term will be defined in your subscription plan, typically annually or monthly. Multi-year contracts may be available on request.
7.2 Automatic Renewal: Unless otherwise specified, this Agreement will renew automatically for additional terms of the same duration unless either party provides written notice of termination before the expiration of the current term.
7.3 Termination for Convenience: Either party may terminate this Agreement for convenience by providing written notice within the agreed notice period, which will be stated in your subscription plan.
By using the recruitment software, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
CONTACT US
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to support@Giighire.com
By using our services, you (the “User”) acknowledge and agree that any data, information, or content (the “Data”) uploaded, stored, or processed within your account is your sole responsibility. You represent and warrant that you are the owner of the Data or have obtained all necessary permissions, consents, and rights from the Data’s owner(s) to use and store it in the platform. You further ensure that the Data does not infringe on any third-party rights, including intellectual property rights, privacy rights, or any applicable laws.
You agree that any personal data or sensitive information uploaded to the platform complies with all relevant laws and regulations, including, but not limited to, data protection and privacy laws.
Giighire.com (the “Company”) is a neutral service provider and does not have control over the Data you store or process within our platform. The Company disclaims any responsibility or liability for the content of the Data. You agree that we are not responsible for any loss, damage, or claims that may arise from your use or handling of the Data, including any unauthorized access, use, or disclosure of the Data.
While we provide reasonable technical safeguards to secure Data stored within the platform, you acknowledge and agree that the Company cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
At any point you can submit a request to support for an export of all your data help by the Company. Data exports request may take a few days to process and the export method is up to the discretion of the Company.
We the Company will automatically process backups of the platform, its data and databases 4 times a day. In the unlikely event of data loss, the last backup will be restore to the affected services.
Any of our features marked with unlimited usage is designed to provide generous access to the feature for genuine use. To ensure a fair experience for all our customers, we have established the following guidelines:
Fair Usage: The unlimited limit is intended for typical use by individuals or businesses. Excessive use that could negatively impact service quality for other users may be subject to review.
Prohibited Activities: Any activities that involve the continuous, automated, or excessive use of resources that significantly exceeds the average usage patterns of other customers may be deemed as abusive.
Monitoring and Enforcement: We reserve the right to monitor usage and, in cases of abuse, may take actions including, but not limited to, throttling service, imposing additional charges, or suspending accounts.
Communication: If your usage is approaching levels that could be considered excessive, we will apply a restriction on to your account and will openly discuss next steps with you to raise the restriction.
Free Trial: The features marked with the unlimited usage have a limit applied to them if the user is utilising a free trial with the platform on any package.
By using a plan that includes an unlimited usage limit on a feature you therefore agree to the above conditions.
Our platform works on a ‘no contract’ basis meaning that a subscription runs on a 30 day rolling contract and can be cancelled anytime. To ensure that we are able to continue to provide this benefit to our users there are a number of additional points to consider for subscribing members:
Failure to Cancel Before Renewal: Users must notify us of their intent to cancel their subscription at least 24 hours prior to the renewal date. If you fail to provide such notice before the renewal date, your subscription will automatically renew for the subsequent billing cycle.We reserves the right to lock your account and restrict access to the platform until the outstanding payment for the renewal period is fully cleared.
Access Restrictions and Downgrading: If there is an outstanding balance on your account, you will not be able to downgrade your subscription to a free model or make any changes to your subscription plan until the outstanding payment is settled. Access to premium features or any paid subscription services may also be restricted or suspended until the overdue balance is paid in full. We also reserve the right to cancel and downgrade your account should there be an error with the use of a discount coupon, or if we find that you are abusing the platform in a way that exploits a bug or coding error.
Outstanding Payments: Failure to clear any outstanding balance within 7 days after the due date may result in further account restrictions or termination of service.
